Biosafety Practices and Protocols in Puerto Vallarta During COVID-19

Visit Puerto Vallarta
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March 22, 2021


Our visitor’s safety is our top priority.

The Tourism Council and Trust in Puerto Vallarta provides you with the new measures implemented by the Government of the State of Jalisco, in regards to stopping the spread of COVID-19, consciously looking after the destination’s visitors and citizens’ health.

Learn more about this new strategy, safety standards and practices that are being implemented in Puerto Vallarta, in order to offer every visitor a safe and pleasant stay upon their arrival and until their return home.

Hotels, restaurants, beaches, shopping centers, spas, gyms and fitness centers, the Malecon, tour operators, natural attractions, and all other activities in the destination will continue to strictly follow the implemented safety measures and maximum capacity.

The State of Jalisco has been taking prompt decisions and actions to handle the current health situation responsibly, stopping the spread and moving steadily towards economic recovery.

We invite you to follow the guidelines emitted by health authorities to guarantee the safety and health of all visitors and citizens of Jalisco.

Protocols During Holy Week (Semana Santa)

With the aim of reinforcing preventive measures, during Holy Week (Semana Santa) – March 28th thru April 3rd, 2021- the following protocols will be applied:

•  Processions, living representations, and related celebrations that gather crowds are not allowed.

•  Virtual mass will be promoted.

•  Beaches will be open from 5:00 am to 5:00 pm.

•  Restaurants and bars will close at 11:00 pm.

Use of Masks

The use of masks is mandatory for every person in any public space, such as public streets, public buildings and public transportation, as well as commercial establishments or services with general access.

Responsible Hospitality

Hotels are operating at 66% of their capacity, including their common areas and beach services. Hotel pools, beach clubs, spas, gyms, and restaurants are already available to guests.

Each and every hotel is following strict health and sanitation protocols, established and monitored by local authorities, as well as their own corporate or business protocols.

Sanitary filters are placed, denying access to persons with a body temperature of over 37°C, and/or cough-like symptoms; hand sanitizer for guest use is given at entrance doors; the use of masks is mandatory in common areas and when in contact with people that do no belong to the same travel group.

Open and Clean Beaches

In general, public beaches are open; nevertheless, it is recommended to follow the preventive guidelines for a safe and healthy social coexistence: It is recommended to shower before and after visiting the beach; keep a safe distance of 6 feet (5m) between groups; use hand sanitizer; use masks when entering and exiting the beach (can be removed once there); groups no larger than 8 people (preferably from the same family); chairs, loungers, and umbrellas must be sanitized before use; it is suggested to not share objects with other groups at the beach (floats, balls, and others).

Additionally, it is suggested to remain there for less than four hours; wear a mask when accessing public toilets along with hand sanitizer to enter and exit; trash bags for solid waste should be properly closed and left in the trash cans available at the beach; the indications by lifeguards and security staff should be followed and obeyed at all times.

Airport and Maritime Terminal, Keeping Up

Health, disinfection, and prevention measures are still being strictly followed at the International Airport of Puerto Vallarta, the maritime terminal, public transport, supermarkets, and government offices.

It is worth emphasizing that The World Travel and Tourism Council (WTTC) gave the Safe Travels Stamp to the State of Jalisco, in recognition of the strict hygiene and safety standards followed in all its facilities.

Public Spaces and Tourist Service Providers

The beautiful and iconic Malecon boardwalk is completely open to the public. Plazas, shopping malls, and corridors are open following health protocols. Similarly, museums, galleries, theaters, cinemas, bars, clubs, gyms, spas and sports facilities.

With a strong sense of responsibility, restaurants, tours and recreational activities are normally operating, with a maximum capacity of 50%, reason why we recommend booking in advance.

Restaurants will operate with the capacity allowed until 00:00 a.m.

Bars and clubs will operate until 03:00 am and with a maximum capacity of 33%.

Casinos will have a maximum capacity of 40%.

Supermarkets, convenience stores, department stores and businesses will have a maximum capacity of no more than 50% as permitted in their operating license or a maximum of 300 people at the same time.

Parking spaces will operate at 50% of their capacity.

Event Venues

Event venues and spaces for social events will be allowed 200 people in indoor spaces and 300 people in open-air spaces. Conventions, exhibitions, and expos will have a maximum capacity of 500 people for every three hours and will be allowed up to 2,000 visitors per day.

Keep a Safe Distance

It is encouraged that all citizens and visitors practice social distancing in public areas and wear a mask, which is mandatory to access supermarkets, convenience stores, churches, offices, and other enclosed premises.

It is encouraged that all citizens and visitors practice social distancing in public areas and wear a mask, which is mandatory at supermarkets, convenience stores, churches, offices, and other enclosed premises.

The United States border with Mexico was closed for non-essential travel, including pedestrian crossing, until February 21st, 2021. Domestic and international airlines are continuing to resume their routes and frequency and have reported an increase in bookings (connectivity details below).

As of January 26th, all passengers on international flights bound for the United States, including those who have received the COVID-19 vaccine, will be required by the Center for Disease Control to show proof of a negative COVID-19 test, whether antigen (rapid test) or PCR or written documentation of recovery following a COVID-19 infection prior to boarding. This follows similar regulations issued by the Canadian government as from January 7th, 2021, requiring a negative COVID-19 test (PCR or LAMP) for all inbound international passengers as of January, 2021. Tests for entry into the USA must be conducted no more than 72 hours prior to departure, and for Canada no more than 96 hours prior to departure from Puerto Vallarta.

To facilitate this process, Puerto Vallarta offers North American citizens COVID-19 tests in convenient locations across the destination such as the airport, medical facilities and select hotels at affordable prices. It is recommended to schedule an appointment as far in advance as possible by contacting any of the providers listed in this document. Any additional requirements, costs, and the current status of results should also be confirmed directly with the service provider.

Passengers who test positive for COVID-19 but exhibit no major symptoms will be required to undergo a mandatory 14-day quarantine which can be completed in their hotel on a designated floor (if available) or room. Each hotel applies different policies for mandatory quarantines, with some offering steeply discounted rates. Specifics should be confirmed with individual hotels directly.

Although not strictly necessary, it is recommended for international travellers to have travel insurance.

For the most current and detailed information regarding travel, COVID testing facilities, airline information, FAQ's and more, please Visit Puerto Vallarta.

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